Hardware acceleration

Swiftblade
Swiftblade Member Posts: 21 Troubleshooter
edited November 2023 in 2018 Archives
Ok, so I have an issue. When I open an Excel document it is completely white, nothing to click at all.

I had this problem before the recent update and solved it by turning off hardware acceleration. Problem is, I cannot figure out now how to do it.

Googling says go to display and chose "Advanced settings", but that option seems to have gone. Anyone know how to do it now, or whether there is another solution?

Best Answer

  • Swiftblade
    Swiftblade Member Posts: 21 Troubleshooter
    Answer ✓
    Well, managed to fix it, though was not an elegant solution and not sure its one I could repeat...

    The issue was hardware acceleration, but how to access the relevant option? Well, randomly clicking all over the screen until the option finally came up worked! Turned it off, and works fine.

    Good luck anyone else who gets this issue!

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