My acer Aspire E 15 restarts randomly

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Answers

  • JHP
    JHP Member Posts: 114 Fixer WiFi Icon
    JackE said:
    Ah, I see. Awwright! You're now in the official contributor mode!  Jack E/NJ
    I hope my 2 cents helps:)
  • Bubblewine
    Bubblewine Member Posts: 3 New User

    While I'm using the laptop it suddenly restarts, I thought it might be because of automatic updates but they are disabled. Also thought it could be overheating because it does restart when its very hot but even if it's not hot it restarts !!!
    It is very annoying because I use it for school and do online tests and take online classes so it is inconvinient.

    I dont know if its a hardware problem which would be upsetting because I only bought it 4 months ago.

    @asanchezperaza
    I have the same problem as you described. How have you solved it?

    Hi,
    Switch off the laptop, disconnect from mains, follow the instructions in the video, once completed leave the laptop to rest for 15-20 mins before you start again.
    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

  • Bubblewine
    Bubblewine Member Posts: 3 New User
    Simply uninstall Acer apps.
  • Bubblewine
    Bubblewine Member Posts: 3 New User
    BISWAS said:
    I use Acer E5-553-T4PT laptop.While using laptop suddenly my pc restart much time. Then I decided to reset my pc.Complete my pc restart I think my problem will be overcome.

    But the problem not solved.Hole time my pc  Temperatures was normal.

    My pc BIOS version: v1.19
    Windows 10 (10.0.16299.125)
    AMD Radeon software version  17.12.1

    Kindly help on this issue.
    Simply uninstall Acer apps.
  • CatherineS
    CatherineS Member Posts: 3 New User
    I too had a problem with my Aspire E15 randomly restarting, and realized that a log-in box for the Acer portal popped up with each random restart.  So, I uninstalled the portal and haven't had a problem since.