Helios 300 not picking up microphone on headset

AllDhattJazz
AllDhattJazz Member Posts: 7

Tinkerer

edited November 2023 in 2018 Archives
Hiya, I've just bought my Helios laptop and I've been loving it so far! 
But for some reason after a few days of use, it's stopped picking up my headset's microphone. I've tried using different headsets and neither work, 
I've reinstalled the audio drivers and still nothing is being picked up, apart from the laptop's internal microphone.
Anyone have any ideas on what I could do?

Thanks guys! 

Best Answer

  • thamahes1
    thamahes1 Member Posts: 7

    Tinkerer

    Answer ✓
    Hi, First the fall you need to turned off audio driver auto update and try to get R 81 or older will fix the issue

Answers

  • thamahes1
    thamahes1 Member Posts: 7

    Tinkerer

    Answer ✓
    Hi, First the fall you need to turned off audio driver auto update and try to get R 81 or older will fix the issue
  • AllDhattJazz
    AllDhattJazz Member Posts: 7

    Tinkerer

    yass thank you! I just literally got my laptop like a week ago and thought it was busted...
    81 driver works like a charm, Thanks so much!