Videos quality on helios 300

xDark
xDark Member Posts: 2 New User
edited November 2023 in 2018 Archives
I bought helios 300 and it's amazing 
But when i play video it's playing on bad quality and when i make quality to 1080p it's still bad quality 
My resolution is 1920x1080 and the quality of everything is good , but the problem with videos
How to fix it? 

Answers

  • Sushant_
    Sushant_ Member Posts: 73 Devotee WiFi Icon
    Hi. 
    Can you provide the following information:
    • Do all HD videos have poor quality?
    • Are HD images poor as well?
    • What video player are you using?
    • Are your drivers up to date?
    <3 ...Just another overly curious guy.
  • xDark
    xDark Member Posts: 2 New User
    Sushant_ said:
    Hi. 
    Can you provide the following information:
    • Do all HD videos have poor quality?
    • Are HD images poor as well?
    • What video player are you using?
    • Are your drivers up to date?
    -Yeah all HD videos have poor quality
    -Some hd images have the same
    -Windows media player and youtube 
    -No i didn't update the drivers .. When i update it it well be fixed ?
  • Skelomorph
    Skelomorph ACE Posts: 463 Pioneer
    Try playing a 1080p video using VLC. A lot of times videos that are streamed will not fully utilize 1080p due to bottlenecking. 

    However, if everything is clear otherwise, then it is a software issue, either your drivers or the video quality themselves.

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss
  • Sushant_
    Sushant_ Member Posts: 73 Devotee WiFi Icon
    xDark said:
    Sushant_ said:
    Hi. 
    Can you provide the following information:
    • Do all HD videos have poor quality?
    • Are HD images poor as well?
    • What video player are you using?
    • Are your drivers up to date?
    -Yeah all HD videos have poor quality
    -Some hd images have the same
    -Windows media player and youtube 
    -No i didn't update the drivers .. When i update it it well be fixed ?
    Try installing the latest drivers from your laptop model's support page, as well as an update for graphics from Nvidia's site. Usually, the graphic drivers fix all the problems, so give it a shot. 

    PS: provide info on your Model Number as well
    <3 ...Just another overly curious guy.