fuzzy gray screen again after rolling back driver

harmanpreet
harmanpreet Member Posts: 4 New User
edited August 2023 in 2018 Archives
hi acer, i am finding it really difficult to deal with the fuzzy gray screen of my laptop, it happened again, before had happened and i rolled back the driver and that same problem happening to me again. please if anybody can help me please???? i am student so i have to put my lappy on sleep for a while please get me out of here  thankyou

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    harmanpreet 

    To assist you better, I would like to know; what is the base Operating System running in your system?
    What is the full model number of your computer?
    Also, check the current BIOS version of your laptop.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    harmanpreet 

    To assist you better, I would like to know; what is the base Operating System running in your system?
    What is the full model number of your computer?
    Also, check the current BIOS version of your laptop.

  • harmanpreet
    harmanpreet Member Posts: 4 New User
    64-bit operating system, x-64 based processor, aspire R5-471T 
     and please help me to get out of it
  • DarkRaNgEr
    DarkRaNgEr Member Posts: 92 Fixer WiFi Icon

    harmanpreet,

    Is your device running currently running with windows 10 64 bit OS or windows 8.1 64 bit OS?


    Thanks and Regards,

    DarkRaNgEr

  • harmanpreet
    harmanpreet Member Posts: 4 New User
    its window 10 64bit operating system