Lagging touchpad two finger scroll and lagging brightness adjustement! Helios 300

Nyecu
Nyecu Member Posts: 7

Tinkerer

edited November 2023 in 2020 Archives
Hi! I having 2 issues with my freshly bought helios 300 (i7-7700hq-gtx 1060) when im scrolling with 2 fingers on chrome its lagging sometimes (no issue with mouse) and the other is when im adjusting brightness with Fn + left/right arrow keys its lagging too (with my other older acer laptop thats working fine). I have the latest driver for every hardver, please help me if you can!

Best Answer

  • Skelomorph
    Skelomorph ACE Posts: 463 Pioneer
    Answer ✓
    Nyecu said:
    Yea its not a big issue, but with my older laptop wich uses i7-4500u + gt750m (dual GPU) its totally smooth, and thats bugs me :D
    Bugged me too, but its a Intel/NVIDIA/Windows driver issue that they have not fixed, so there is no fix as of yet.

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss

Answers

  • Skelomorph
    Skelomorph ACE Posts: 463 Pioneer
    edited March 2018
    Nyecu said:
    Hi! I having 2 issues with my freshly bought helios 300 (i7-7700hq-gtx 1060) when im scrolling with 2 fingers on chrome its lagging sometimes (no issue with mouse) and the other is when im adjusting brightness with Fn + left/right arrow keys its lagging too (with my other older acer laptop thats working fine). I have the latest driver for every hardver, please help me if you can!
    Make sure you have updated all of your drivers to the ones on Acer's Web Site. You can also use IObit Driver booster to update your drivers on the Helios 300 if the Acer site one's don't help.

    The scrolling lag is likely with Chrome/extensions. Try a different browser/update drivers. I use Vivaldi and no two-finger scroll lag.

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss
  • Nyecu
    Nyecu Member Posts: 7

    Tinkerer

    I used driver booster, like i said: i have the latest drivers for everything! 
  • Skelomorph
    Skelomorph ACE Posts: 463 Pioneer
    Nyecu said:
    I used driver booster, like i said: i have the latest drivers for everything! 
    Did you try seeing if the scroll lag is in another browser?

    And the Fn+arrow for brightness is not instant for me but does not take long, and would suspect it is related to the dual GPU issue which there is no fix for yet.

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss
  • Nyecu
    Nyecu Member Posts: 7

    Tinkerer

    Yea its not a big issue, but with my older laptop wich uses i7-4500u + gt750m (dual GPU) its totally smooth, and thats bugs me :D
  • Skelomorph
    Skelomorph ACE Posts: 463 Pioneer
    Answer ✓
    Nyecu said:
    Yea its not a big issue, but with my older laptop wich uses i7-4500u + gt750m (dual GPU) its totally smooth, and thats bugs me :D
    Bugged me too, but its a Intel/NVIDIA/Windows driver issue that they have not fixed, so there is no fix as of yet.

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss
  • Nyecu
    Nyecu Member Posts: 7

    Tinkerer

    Okay thx :) 
  • Jimmu
    Jimmu Member Posts: 1 New User
    I have the same problem with my Predator Helios 300 (2020), I was hoping for a fix
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