Pls HELP - i have a M3470 desktop. W10 (or malware) totally wiped out my hard drive

kenspy
kenspy Member Posts: 2 New User
edited February 2024 in 2018 Archives
 i have a M3470 desktop. W10 (or malware) totally wiped out my hard drive. I can not boot up my PC. I tried w10 recovery USB from a diff desktop...does not recognize the *swm file. tried downloading recovery software from 3rd parties and tried with either DVD or USB drive to no avail. i can get to windows recovery screen - 2 options: recover while saving existing personal data - i click this option and it responds with msg that there is no data on C. the second option asks if i want to totally recover (deleting existing data) i selected this option and that is when I get msg restore failed - can not find image path: M:\d2d\images\*.swm
is there any way to repair this PC??????
thanks in advance!!!!
kenspy 

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