Problems getting access to OSD - Picture Menu V & H Position

agonort
agonort Member Posts: 2 New User
edited February 2024 in 2018 Archives
Hello, 
My stuff: HA220Q - HDMI to Surface Docking - W10 ... good but I lost the first pixels on the left side of screen, so I want to try to adjust screen ...
When I try to use the Horizontal Position in the Picture Menu of the OSD ... there are some entries dimmed. Can't use them. 
Why? The manual doesn't say nothing and the common sense either.

Any hint?

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    agonort 

    What OS are you using? Normally if you set the resolution of your desktop to the max that your Monitor supports, you won't need to adjust any settings on the monitor itself. But this is done differently depending on the OS you are running and sometimes it also depends on the utility for your display card.
    DVI and HDMI are digital interfaces that automatically adjust certain aspects of the display. 
    https://us.answers.acer.com/app/answers/detail/a_id/34986/~/menu-options-are-greyed-out

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    agonort 

    What OS are you using? Normally if you set the resolution of your desktop to the max that your Monitor supports, you won't need to adjust any settings on the monitor itself. But this is done differently depending on the OS you are running and sometimes it also depends on the utility for your display card.
    DVI and HDMI are digital interfaces that automatically adjust certain aspects of the display. 
    https://us.answers.acer.com/app/answers/detail/a_id/34986/~/menu-options-are-greyed-out

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • agonort
    agonort Member Posts: 2 New User
    Thnx Sharanji,
    I'm using Windows 10 on a Surface Pro 4 and the monitor is connected to a Surface Docking through HDMI active converter to Mini Display Port.
    That was my thougth also, Digital I/F should adjust it automatically. But it's not my case (for a few pixels).
    Resolution on my Display (External Monitor) = 1920 x 1080 (Recommended)
    Size of Text = 100%
    The results are very good overall; Surface auto adjust itself at unplug the Monitor.

    Good pointer showing exactly my issue. Should it be in the Manual.