Extending the warranty to international

prowler421
prowler421 Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hey,

I'm interesting in buying Acer Predator Helios 300 and ship it ti Israel. The problem is that the warranty is limited to US and Canada, the protection plan offered by Amazon can not be shipped to Israel and i can't find a way to extend the warranty - is it even possible?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    prowler421 

    You do not have an option to extend the warranty if you purchase products from United States ans ship it to another country. The limited warranty is valid only in the country from where you purchase the Acer products.

    The International Traveler's Warranty (ITW) is included with the cost of all Acer branded notebooks, netbooks and tablets for one full year. The ITW covers genuine travelers outside their country of residence. A list of authorized ITW service centers can be found at our Global Acer Authorized ITW Service Locations.  More information regarding scope of the ITW, ITW limitations, and ITW frequently asked questions can be found at our Global Acer Travelers Warranty page.

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  • prowler421
    prowler421 Member Posts: 2 New User
    Sharanji said:
    prowler421 

    You do not have an option to extend the warranty if you purchase products from United States ans ship it to another country. The limited warranty is valid only in the country from where you purchase the Acer products.

    The International Traveler's Warranty (ITW) is included with the cost of all Acer branded notebooks, netbooks and tablets for one full year. The ITW covers genuine travelers outside their country of residence. A list of authorized ITW service centers can be found at our Global Acer Authorized ITW Service Locations.  More information regarding scope of the ITW, ITW limitations, and ITW frequently asked questions can be found at our Global Acer Travelers Warranty page.

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    Thank you for the quick reply.

    If i'm buying and shipping the product from Amazon, will i get ITW?

    I just don't understand why Acer provides the opportunity to buy it from Amazon, when Amazon is clearly all-about-the-shipping company without the international warranty of the product...
  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    If i'm buying and shipping the product from Amazon, will i get ITW?

    I just don't understand why Acer provides the opportunity to buy it from Amazon, when Amazon is clearly all-about-the-shipping company without the international warranty of the product...
    You will not be entitled for International Traveler's Warranty if you are buying and shipping the product from Amazon
    The International Traveler's Warranty is applicable only to someone who is temporarily outside the territorial scope of the local warranty covering the respective product, without the intention of establishing a permanent residence.

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    Click on 'Yes' if the comment answers your question!