Gateway DX4860 Light button problem

EdHelms
EdHelms Member Posts: 6 New User
edited March 2024 in 2020 Archives
Hello, I own a Gateway DX4860 PC. My problem is the "light" button that toggles on and off the light effects on the PC doesn't work anymore. Right now, it is on and I want to turn it off but pressing the button doesn't turn it off. If I hold the button with my finger it does, but once I let go the light is on again.  I ran Antivirus and there is no virus. What can I do to fix this problem? 

Best Answer

  • EdHelms
    EdHelms Member Posts: 6 New User
    Answer ✓
    I just fixed the problem. It works now.

Answers

  • EdHelms
    EdHelms Member Posts: 6 New User
    Answer ✓
    I just fixed the problem. It works now.
  • Velamy
    Velamy Member Posts: 1 New User
    EdHelms said:
    Hello, I own a Gateway DX4860 PC. My problem is the "light" button that toggles on and off the light effects on the PC doesn't work anymore. Right now, it is on and I want to turn it off but pressing the button doesn't turn it off. If I hold the button with my finger it does, but once I let go the light is on again.  I ran Antivirus and there is no virus. What can I do to fix this problem? 
    hey, know this is a little late but i’m having the same issue. how did you fix yours?
  • EdHelms
    EdHelms Member Posts: 6 New User
    Velamy said:
    EdHelms said:
    Hello, I own a Gateway DX4860 PC. My problem is the "light" button that toggles on and off the light effects on the PC doesn't work anymore. Right now, it is on and I want to turn it off but pressing the button doesn't turn it off. If I hold the button with my finger it does, but once I let go the light is on again.  I ran Antivirus and there is no virus. What can I do to fix this problem? 
    hey, know this is a little late but i’m having the same issue. how did you fix yours?
    I had this light problem because I accidently spilled water on my pc which made the button stopped working. What I did was that I waited about a week later and then the light button started working again and I was able to turn the light off the Gateway PC. I guess the circuits inside was wet which made the buttons unresponsive and needed some time to dry.