Frozen pointer

Murrayarnold
Murrayarnold Member Posts: 3 New User
edited February 29 in 2018 Archives
I have an Aspire Z3-705 desktop computer. The pointer has frozen on the bottom left and not just frozen but keeps clicking. No matter what i open it keeps choosing and clicking in the same location. It has made using the computer all but useless. I have uninstalled both wireless mouse and keyboard.reinstalled and no change.  I have also tried a USB oprion. All to no avail. 2016 model running Windows 10 and has touchscreen. 

Please help. 

Best Answers

  • Murrayarnold
    Murrayarnold Member Posts: 3 New User
    Answer ✓
    I will answer this one myself. After trial and error I made the assumption that the problem was from the touch screen. Something I actually don't use much. So with some messing arround I managed to get into the device manager. User interface. Touchscreen. Right click. Disable. Now works perfectly albeit no touch screen. Small price to pay. 
  • Murrayarnold
    Murrayarnold Member Posts: 3 New User
    Answer ✓
    its a temporary solution only. I have full control again but now have no touch screen. I have merely bypassed the problem but not fixed it. Historically when you bypass one problem its not long before another raises its head. So can you resolve what the ghost pointer issue is.

Answers

  • Murrayarnold
    Murrayarnold Member Posts: 3 New User
    Answer ✓
    I will answer this one myself. After trial and error I made the assumption that the problem was from the touch screen. Something I actually don't use much. So with some messing arround I managed to get into the device manager. User interface. Touchscreen. Right click. Disable. Now works perfectly albeit no touch screen. Small price to pay. 
  • djred
    djred Member Posts: 5 New User
    Glad you solved it yourself.  However, if you have warranty, I'd recommend reaching out to Acer to get it repaired.
  • Murrayarnold
    Murrayarnold Member Posts: 3 New User
    Answer ✓
    its a temporary solution only. I have full control again but now have no touch screen. I have merely bypassed the problem but not fixed it. Historically when you bypass one problem its not long before another raises its head. So can you resolve what the ghost pointer issue is.

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