How to get in my computer

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MATyson
MATyson Member Posts: 1 New User
edited March 22 in 2018 Archives
I have a Gateway laptop computer that I have lost the entry password to.  The only thing I can find online is that I should've set up a password recover disc drive.  That was not done as the computer was originally my mother's and she did not set that up.  She gave me the password when she gave me the computer, but I have not used it in a while and now cannot remember it.  Is there a way to gain access?  I am not sure the model number because I don't have it with me at work.

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  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    Hi @ MATyson 

    Please let us know the model number once you have the device with you.
    Have you lost the BIOS or windows login password?