NVMe SSD boot problem

KyawMoeNaing
KyawMoeNaing Member Posts: 8 New User
edited August 2023 in 2018 Archives
I added Adata sx6000 NVMe PCIe .3 x2 to M.2 slot of my acer Aspire F5-573G. Now, I installed windows 10 on this SSD. The original HDD is used as data drive. Everything is fine during normal turn on/ off process and using laptop. But whenever I restart windows, it turns off and shows me 'No bootable device'. What's wrong with it. I've updated BIOS firmware and nothing changed. I think I need a NVMe SSD driver update for my laptop. Please help me.

Best Answer

  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    Answer ✓
    Does the BIOS boot order show the m.2 ahead of all other boot devices? Jack E/NJ

    Jack E/NJ

Answers

  • KyawMoeNaing
    KyawMoeNaing Member Posts: 8 New User
    My laptop is acer F5-573G.
  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    Answer ✓
    Does the BIOS boot order show the m.2 ahead of all other boot devices? Jack E/NJ

    Jack E/NJ

  • KyawMoeNaing
    KyawMoeNaing Member Posts: 8 New User
    Yes. However I change boot order. The problem is the same.
  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    >>>The original HDD is used as data drive.>>>

    What happens if you put the HDD as last device in the BIOS boot order? Jack E/NJ

    Jack E/NJ

  • KyawMoeNaing
    KyawMoeNaing Member Posts: 8 New User
    Nothing's changed. 😢
  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    What happens if you temporarily disconnect the HDD? Jack E/NJ

    Jack E/NJ

  • KyawMoeNaing
    KyawMoeNaing Member Posts: 8 New User
    I can't. Because it is still on warranty.
  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    Is Window boot manager first in the BIOS boot order? Jack E/NJ

    Jack E/NJ

  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    If not, put it first. Then make sure the F12 boot option is enabled in the BIOS main section. Shut down the machine. Turn it back on while immediately tapping the F12 key. What boot options are presented by the WinBootMgr? Jack E/NJ

    Jack E/NJ

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    hoping your BIOS will support boot from NVMe, you must be sure that your original HDD is completely wiped and there's no EFI partition on it.
    if you installed windows 10 under UEFI enviroment, the first bootable device must be Windows Boot manager, also check if you can clear the list of trusted EFI boot devices on BIOS.
    I'm not an Acer employee.
  • KyawMoeNaing
    KyawMoeNaing Member Posts: 8 New User
    Where can I clear the list of trusted EFI boot devices.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited February 2018
    under Security tab, Erase all secure boot settings (you probably must set a Supervisor password before), then restore default secure boot settings, save and exit.
    if it still not work, enter BIOS again and choose select and UEFI file as trusted...then browse to windows 10 UEFI file, select it and then save and exit.
    I'm not an Acer employee.
  • dr0pthehamm3r
    dr0pthehamm3r Member Posts: 8

    Tinkerer

    I'm having a similar issue; NVMe drive is the boot and have another HDD with no boot data.

    I've tried going through bios and boot orders to get to Boot Manager.  But my drives seems to be under Legacy and not UEFI.  Even when selecting Legacy, the boot order appears, but in Boot Manager, no boot disks appear

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I'm having a similar issue; NVMe drive is the boot and have another HDD with no boot data.

    I've tried going through bios and boot orders to get to Boot Manager.  But my drives seems to be under Legacy and not UEFI.  Even when selecting Legacy, the boot order appears, but in Boot Manager, no boot disks appear
    had you install windows under UEFI or legacy?
    I'm not an Acer employee.
  • KyawMoeNaing
    KyawMoeNaing Member Posts: 8 New User
    My problem only occurs when SSD is too hot. Because when I turn on laptop and then restart windows, it doesn't occur. After my laptop is turned on for over 5mins, it occurs. And also SSD is too hot and its temperature is over 75'C. How do I solve this problem too.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    My problem only occurs when SSD is too hot. Because when I turn on laptop and then restart windows, it doesn't occur. After my laptop is turned on for over 5mins, it occurs. And also SSD is too hot and its temperature is over 75'C. How do I solve this problem too.
    Only official Acer support service can answer this question.
    I'm not an Acer employee.
  • KyawMoeNaing
    KyawMoeNaing Member Posts: 8 New User
    Thanks so much 😁
  • dr0pthehamm3r
    dr0pthehamm3r Member Posts: 8

    Tinkerer

    IronFly said:
    I'm having a similar issue; NVMe drive is the boot and have another HDD with no boot data.

    I've tried going through bios and boot orders to get to Boot Manager.  But my drives seems to be under Legacy and not UEFI.  Even when selecting Legacy, the boot order appears, but in Boot Manager, no boot disks appear
    had you install windows under UEFI or legacy?
    it seems as if its under Legacy, however upon switching to either legacy or UEFI, I'm still unable to boot past bios.

    Not t thread-jack, but I've posted a similar thread here: https://community.acer.com/en/discussion/539954/no-bootable-device-cant-boot-past-bios#latest