Examples: Monday, today, last week, Mar 26, 3/26/04

Acer Predator 15, Booting/Power issues

PjboePjboe Member Posts: 1
edited February 2018 in Predator Laptops
My laptop froze, so I pressed the power button to shut it down. Now, the screen is black and the power button and track pad disabling button are the only buttons on and I cannot turn off nor on my laptop. Left it alone for 8+ hours hopefully the battery will die and I can start it up again, but the power button and track disabling button are still on, so I'm assuming it's still on. Help me, please and thank you.

FAQ & Answers

  • Acer-KarpAcer-Karp Acer Crew Posts: 2,472 Acer Crew

    If your computer will not power on or your battery is behaving abnormally, try resetting the battery using the pinhole reset button. This process will temporarily disconnect and then reconnect the internal battery. 

    Unplug AC power adapter.

    Locate the battery reset pinhole on the bottom of the computer.

    Insert a small paperclip in the battery reset pinhole. Hold the reset button for 4 seconds.

    Let the computer sit for 5 minutes with no power.

    Connect the AC adapter and power on the system


    Click the link to watch the video.


    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, [email protected].
  • WolfyTubeWolfyTube Member Posts: 5 New User
    I have a Acer Predator with the GeForce GTX 1080 and i7. I was playing my usual game, gta 5, and I plugged in my headphones and it just Randomly shut down and will not at all power up again. Its been 3 days now and havent got any response from the pc still. I unplugged Everything and removed the PC. Got a seperate power cord and plugged it in. Havent got even the CPU, Graphics, Fans or anything to Budge at all. No noises or anything. Please help! My dad paid a LOT for this.
  • PrateekslPrateeksl Member Posts: 1 New User
    Same happened to my i7 8th gen. I was worried a lot but then a friend came and reset the battery by pushing a pin inside the battery reset slot. We waited for a minute and then switched it on and voila it worked
  • PNDBPNDB Member Posts: 3 New User
    when i start my laptop it boot up os , after reaching desktop i observed(in tray), when nvidia graphic driver(1060 6GB) starts up laptop shutting down immediately. so every time i have to press that battery reset button and plugin power to start and stay on after a shutdown. at first i thought my laptop back panel is not sitting properly in its position (to press button inside usually besides ram or ssd) so inserted a paper, then it worked for few days. but later started shutting down on startup again then i read about nvidia power options to set optimal or adaptive and did that too. nothing is working. need help!

  • xapimxapim ACE Posts: 4,756 Pathfinder
    PNDB please stop posting your issue in every thread stick to the one you opened didnt u noticed this thread its from 2016 this will not help in you issue at all stop spamming


    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    Acer support:

Sign In or Register to comment.

Who's Online in this Category2


Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Assistance by Acer

Drivers &


Get Product Information
( only)

Acer Support