Black screen of death on ao756. How do i repair the issue?!

Blueberry86
Blueberry86 Member Posts: 10

Tinkerer
edited November 2023 in 2018 Archives
Black screen of death on Aao756-2418. My brother kept dropping his computer so many times that I has to replace the screen because it was cracked. Now I have another issue with his laptop; it is showing the "Black Screen of Death". I have used every method to watching YouTube to resolve this issue but unfortunately it will not boot up. How do i resolve this issue and get things back to normal?!

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Blueberry86 said:
    Black screen of death on Aao756-2418. My brother kept dropping his computer so many times that I has to replace the screen because it was cracked. Now I have another issue with his laptop; it is showing the "Black Screen of Death". I have used every method to watching YouTube to resolve this issue but unfortunately it will not boot up. How do i resolve this issue and get things back to normal?!
    BSOD or BlueScreen happens when your computer cannot recover and needs to shutdown due to hardware/software failures. We need a bluescreen code to tell you why it happens. Most of the BSOD happens within seconds and the screen boots back normally. You can do this, post us the BSOD code (example below) and we can pin point what is causing this. You can alternatively try downloading bluescreenview (third party software) to identify where the BSOD is coming from m8.

    Example of a BSOD; 0x00000024 - NTFS_FILE_SYSTEM
    BElieve in YOUrself.
  • Blueberry86
    Blueberry86 Member Posts: 10

    Tinkerer
    The fan is working and the power light is on... just not the screen
  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Blueberry86 

    When exactly do you get the black screen?
    Do you see any indicator lights glowing on your device?
    Do you see the Acer logo when you power on your computer?
    If yes, as soon as the first logo screen appears, immediately press the F2 key and check if you are able to enter the BIOS.

    Please perform a power reset. Disconnect the charger. press and hold the power button for 10 seconds. Remove the battery.
    Connect only the charger and power on the laptop to check if the system boot into windows.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Blueberry86
    Blueberry86 Member Posts: 10

    Tinkerer
    edited February 2018
    Sharanji said:
    Blueberry86 

    When exactly do you get the black screen?
    Do you see any indicator lights glowing on your device?
    Do you see the Acer logo when you power on your computer?
    If yes, as soon as the first logo screen appears, immediately press the F2 key and check if you are able to enter the BIOS.

    Please perform a power reset. Disconnect the charger. press and hold the power button for 10 seconds. Remove the battery.
    Connect only the charger and power on the laptop to check if the system boot into windows.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    I got the black screen of death Monday and I didn't see an Acer logo when i powered the computer back on. I believe there is something wrong the hardware.
  • Blueberry86
    Blueberry86 Member Posts: 10

    Tinkerer
    RanY2J said:
    Blueberry86 said:
    Black screen of death on Aao756-2418. My brother kept dropping his computer so many times that I has to replace the screen because it was cracked. Now I have another issue with his laptop; it is showing the "Black Screen of Death". I have used every method to watching YouTube to resolve this issue but unfortunately it will not boot up. How do i resolve this issue and get things back to normal?!
    BSOD or BlueScreen happens when your computer cannot recover and needs to shutdown due to hardware/software failures. We need a bluescreen code to tell you why it happens. Most of the BSOD happens within seconds and the screen boots back normally. You can do this, post us the BSOD code (example below) and we can pin point what is causing this. You can alternatively try downloading bluescreenview (third party software) to identify where the BSOD is coming from m8.

    Example of a BSOD; 0x00000024 - NTFS_FILE_SYSTEM
    The fan is working and the power light is on... just not the screen. I believe there is something wrong with the hardware.

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