aspire S7 screen problem

Morty95
Morty95 Member Posts: 3 New User
edited November 2023 in 2018 Archives
Hi every one
I have aspire S7-392. The screen works fine but suddenly starts flickering(vertical lines show up and display goes blank and backs to normal). This happens mostly when i tilt the screen more than 90 degrees or while i'm watching movies. to fix it permanently, i have to tilt the screen to find the proper angle or force it to shutdown then hold the power button for 30 Sec and then turn it on.
some say it can come from a loose connector or a graphic chip problem which makes me worry a lottttttttttttttt.
can any one help me?
or did u have the same problem?

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,663 Trailblazer
    Hi,
    It looks like the loose display cable, if you are within the warranty period, send it for a service to Acer Service centre in your region and get it fixed.
    http://www.acer.com/worldwide/support/

  • Morty95
    Morty95 Member Posts: 3 New User
    Hi,
    It looks like the loose display cable, if you are within the warranty period, send it for a service to Acer Service centre in your region and get it fixed.
    http://www.acer.com/worldwide/support/

    loose cable was my first guess but sometimes it happens while im not tilting the screen(mostly while im watching movies) and im afraid it might origins from other places. 
  • brummyfan2
    brummyfan2 ACE Posts: 28,663 Trailblazer
    Morty95 said:
    Hi,
    It looks like the loose display cable, if you are within the warranty period, send it for a service to Acer Service centre in your region and get it fixed.
    http://www.acer.com/worldwide/support/

    loose cable was my first guess but sometimes it happens while im not tilting the screen(mostly while im watching movies) and im afraid it might origins from other places. 
    Hi,
    Have you tried connecting to an external display/TV to eliminate faulty screen.
  • Morty95
    Morty95 Member Posts: 3 New User
    Morty95 said:
    Hi,
    It looks like the loose display cable, if you are within the warranty period, send it for a service to Acer Service centre in your region and get it fixed.
    http://www.acer.com/worldwide/support/

    loose cable was my first guess but sometimes it happens while im not tilting the screen(mostly while im watching movies) and im afraid it might origins from other places. 
    Hi,
    Have you tried connecting to an external display/TV to eliminate faulty screen.
    no, I haven't tried it. 
    recently I have noticed that when the screen starts flickering and I push the bottom right of the laptop the screen comes back.
    also once in a while when I turn the laptop on, it starts with a totally black screen(also Acer logo on the back of the screen is not on). I don't know whether its related to this issue or not. 
  • Morty95 said:
    Morty95 said:
    Hi,
    It looks like the loose display cable, if you are within the warranty period, send it for a service to Acer Service centre in your region and get it fixed.
    http://www.acer.com/worldwide/support/

    loose cable was my first guess but sometimes it happens while im not tilting the screen(mostly while im watching movies) and im afraid it might origins from other places. 
    Hi,
    Have you tried connecting to an external display/TV to eliminate faulty screen.
    no, I haven't tried it. 
    recently I have noticed that when the screen starts flickering and I push the bottom right of the laptop the screen comes back.
    also once in a while when I turn the laptop on, it starts with a totally black screen(also Acer logo on the back of the screen is not on). I don't know whether its related to this issue or not. 
    Hi,
    I think you need to send it for a service, get in touch with Acer Support centre in your region and get it fixed under warranty, if you are out of warranty, take it to a local Repair shop.
    http://www.acer.com/worldwide/support/