How could the model of my Acer have been changed?

helenhere
helenhere Member Posts: 6 New User
edited February 15 in 2018 Archives
My model G5910 was installed with Windows 8.1 and now the model is G3600.  How could this have happened?   I have to fresh install again because I am not able to see my System Information, the WMI is missing.  I am not sure which drivers I will need afterwards because they are different for both models.  Also the tech who worked on my Acer had to remove the graphics card and place it back in, in order to get the Acer to startup so he could install Windows.  I had Windows 10 installed and had too many freezes and crashes until finally, the computer couldn't turn on.  The tech said he updated the  BIOS for model G5910.  

Before tech installed Windows 8.1 my system was.  I used Belarc Advisor to get this.
Acer Predator G5910 
System Serial Number: PTSFJ0202711200C500100
Chassis Serial Number: PTSFJ0202711200C500100
Enclosure Type: Desktop

Board: Acer Predator G5910 
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. P01-A1 02/11/2011

After the clean install my system is:

Acer Predator G3600 
Enclosure Type: Desktop 

Board: Acer Predator G3600 
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. P01-A4 12/22/2011 

Answers

  • helenhere
    helenhere Member Posts: 6 New User
    If I install the original system CDs with Windows 7 would I get back my original model G510 and all my drivers?  Or should I just clean install Windows 8.1 and get drivers for the changed model G3600?  My original recover partition is empty.