Windows 10 Problems Version 1709 Helios 300 G3-571

nandouss
nandouss Member Posts: 2 New User
edited November 2023 in 2018 Archives

Good morning, after upgrading my notebook to version 1709, started to occur the famous lag by right-clicking on the desktop, and other problems of the version, I went back to version 1703. I know there are alternative ways to get around that. I wonder if these bugs have already been fixed, or should I stay in 1703?

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Can you check if this helps? You need to probably disable NVIDIA CPL Context Menu Extension. Try at your own risk though!

    https://youtu.be/uNDhz3Hi65A
    BElieve in YOUrself.
  • nandouss
    nandouss Member Posts: 2 New User
    RanY2J said:
    Can you check if this helps? You need to probably disable NVIDIA CPL Context Menu Extension. Try at your own risk though!

    https://youtu.be/uNDhz3Hi65A
    Thanks for the feedback, I know these alternative solutions, even if you force the use of only the Nvidia GPU these crashes no longer occur, I wonder if this has already been solved natively with some Windows update, otherwise I will stay in 1703.
  • Skelomorph
    Skelomorph ACE Posts: 463 Pioneer
    edited February 2018
    nandouss said:
    RanY2J said:
    Can you check if this helps? You need to probably disable NVIDIA CPL Context Menu Extension. Try at your own risk though!

    https://youtu.be/uNDhz3Hi65A
    Thanks for the feedback, I know these alternative solutions, even if you force the use of only the Nvidia GPU these crashes no longer occur, I wonder if this has already been solved natively with some Windows update, otherwise I will stay in 1703.
    It is not a problem for Windows to solve, it has to do with the graphics drivers on the new Windows (So Intel and NVIDIA have to fix it). So, you will not see a fix from Windows for it. Though, I do not experience these things on the Insider Preview of Windows so they may have gotten it there.

    If you would like to try it, go to Start Menu > Settings > Update & Security > Windows Insider Preview and enable it, selecting the Slow Ring. The new Windows will likely be released around March.

    Skelo
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    Product: Acer Predator Helios 300
    Model: G3-571
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  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Alternatively if you don't want to do Windows Insider or disable the Nvidia context menu (Like me) you can instead disable the Intel GPU settings context menu from right click.

    First go to your Intel GPU settings and turn on "show in system tray"

    Then you need to click your start button and start typing "regedit" then hit enter.

    When the regedit menu pops up youre going to navigate to..

    HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers

    Under ContextMenuHandlers you will see a number of folders in the drop down list.

    Your going to find "igfxcui" and "igfxDTCM". Right click those and choose "export" and save the backup to a safe location (I chose My Documents)

    Once you've backed them both up you can right click both "igfxcui" and "igfxDTCM" and delete them both.

    This removes the Intel GPU options context menu from desktop right click. (You can still access Intel GPU options from system tray)

    OR if you decide you don't want Intel in the system tray then you can skip that step and just use CNTRL+ALT+F12 to access your Intel GPU settings.

    You're welcome.


    - Hotel Hero
  • Hening
    Hening Member Posts: 1 New User
    100% Fix and fast !!!
    1 - go to search and type regedit and press enter
    2 - go to -> HKEY_CLASSES_ROOT -> Directory -> Background -> shellex ->ContextMenuHandlers
    3 - Delete everything exept to "New" and "WorkFolders"
    Done Problem solved.