Acer Aspire 5 (A515-51-88NY) and wish to add a harddrive in addition to the existing SSD.

NJG
NJG Member Posts: 1 New User
edited July 2023 in 2018 Archives
 Acer Aspire 5 (A515-51-88NY) and wish to add a harddrive in addition to the existing SSD.  A chat with Acer technical support from Canada/USA yields only "we do not support upgrades".  I'd like to know what cables and/or parts I need, where I can get these and instructions in completing this upgrade.  I'm very disappointed in Acer Technical Support.

Answers

  • isooctane
    isooctane Member Posts: 9

    Tinkerer

    You're probable in the same boat as I am. The hard drive caddy/screws are the same as the predator helios or the Acer nitro (in my many calls to support I received those kits as support believed they were the right one). The cable you need exists, however it is nearly impossible to get as far as I can tell, without the help of a moderator. See the forum post I made (can't post links, but you can find it in my profile) and the forum that I was linked to.
  • Patoff
    Patoff Member Posts: 13

    Tinkerer

    i talk with Acer support 5 times last week, and they said they were gonna send me a hdd kit to add a HD in the same laptop! today i didnt receive the pieces yet, so i talk with an other acer agent, and now hes telling me, there is no hd kit for this model .... you have to find it and purchase the part on the net....seriously acer...!  if you have any idea how to get this kit so far let me know !!!