used G5-793

Sandroexp
Sandroexp Member Posts: 4 New User
edited November 2023 in 2018 Archives
Hello everyone. So basically I bought predator in august and when it arrived it had world of tanks and several apps installed and had already been used. Also, it didn' function properly and stopped working at all sometime later. Acer has been ignoring me and I would like to know a possible way for compensation for the terrible service.

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    yes, Amazon needs to take care of this issue if you are 100% sure it's an used item, instead of a new one.
    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    where did you buy it?
    i would contact the seller.
    I'm not an Acer employee.
  • Sandroexp
    Sandroexp Member Posts: 4 New User
    It's tough because I bought it from Acer on Amazon US and shipped it to europe. Should I ask amazon to do something?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    yes, Amazon needs to take care of this issue if you are 100% sure it's an used item, instead of a new one.
    I'm not an Acer employee.
  • Sandroexp
    Sandroexp Member Posts: 4 New User
    Thanks a lot and yes it is definitely used. it had ganes installed as well as having scratches. Pretty weird a used item was put in a fresh box.