Black screen - cannot escape sleep / hibernate mode

kanersa
kanersa Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hi,

I've been having a recurrent issue - if I leave my Aspire R14 plugged in or on battery and it goes to sleep, I cannot get out of the black screen when I use the machine again.  Pressing the power button does nothing and the only way out is to long press to do a hard reboot.  So, anything that I had open is lost [I've learnt the hard way to save before leaving my machine].

I've downloaded the latest drivers.  I've set the power plan to not ever sleep even on battery and set the harddrive to only sleep after 6 hours of inactivity.

Is there a better way?  Am I missing something on how to restart after it goes to sleep?  BTW, both lights [disk and power] remain blue even with the black screen.

Thanks!

Answers