RAM problem Acer Aspire A515 51G

2

Answers

  • velea18
    velea18 Member Posts: 26

    Tinkerer
    One thing. If i leave the ram module inside the laptop, would something be harmed? (Laptop, module), Couse if the ram is not compatible, i will return it.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    these are the needed specs for the additional ram

    Supports DIMM type DDR4 SO-DIMM
    Supports DIMM Speed DDR4 1866/ 2133
    Support DIMM voltage 1.2V
    Supports DIMM package DDR4 SODIMM 260 Pin
    I'm not an Acer employee.
  • velea18
    velea18 Member Posts: 26

    Tinkerer
    How can I send you the link to the memory I bought?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited December 2017
    copy the link here and add a pair of space after http://
    I'm not an Acer employee.
  • velea18
    velea18 Member Posts: 26

    Tinkerer
    A pic with the module.
  • Riesling
    Riesling Member Posts: 9

    Tinkerer
    If it helps, I'm using the same laptop, and I have an 8GB stick of adata memory at 2400 speed, which i can confirm as working.
  • velea18
    velea18 Member Posts: 26

    Tinkerer
    Here you go.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Riesling said:
    If it helps, I'm using the same laptop, and I have an 8GB stick of adata memory at 2400 speed, which i can confirm as working.
    post the ram model or code, so you can be useful to other users.
    I'm not an Acer employee.
  • velea18
    velea18 Member Posts: 26

    Tinkerer
    I posted a pic with the module. Here's a link.( Use translate). Please tell  me if  the module is compatible. 
    www.  altex  .ro/memorie-laptop-zeppelin-8gb-ddr4-ze-sd4-8g2133/
  • velea18
    velea18 Member Posts: 26

    Tinkerer
    I used spaces to the link.
  • Riesling
    Riesling Member Posts: 9

    Tinkerer
    It says Premier DDR4 2400 PC4-19200 on the package.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited December 2017
    it seems compatible but if BIOS and windows can't see it...probably it's not.

    Since @Riesling told his model is working, i would look for that specific model.
    http://www.adata.com/us/feature/427/
    I'm not an Acer employee.
  • velea18
    velea18 Member Posts: 26

    Tinkerer
    I read something that said that the legscy bios is limiting the os to 32 bit, and the 32 bit windows limits the ram to 4 or 8 gb. Anyway, if it's really not compatible, then why cpu z sees it? Adyer I reinstall the os to uefi we will see if it's compatible or not. Does leaving the ram in the laptop harms anything( ram, laptop).?
  • meet242
    meet242 Member Posts: 14

    Tinkerer
    If it doesn'tshow any warning or mother board is at  normal Temperature you can keep it inside
  • velea18
    velea18 Member Posts: 26

    Tinkerer
    Everything is normal. No warnings. I didn't check the temperatures, but I had the laptop on my lap and I didn't feel any heat at all.
  • meet242
    meet242 Member Posts: 14

    Tinkerer
    No problem  then...but It is always safeand better to  keep it aside until the issue is fixed
  • velea18
    velea18 Member Posts: 26

    Tinkerer
    Maybe the windows..I had a friend who installed mine, and I dontd think it's genuine. I think it's pirated. He used an app to activate it.
  • velea18
    velea18 Member Posts: 26

    Tinkerer
    Guys imI sorry if I post too much, but I only have problems with this laptop. Almost all related to the os. The graphics card sometimes isn't active, after the windows logo now I have a black screen for a minute then I get the lockscreen, now the memory, bios, and it kinda lags. Games work fine, but sometimes the os is sluggish..
  • meet242
    meet242 Member Posts: 14

    Tinkerer
    Even  If  os is sluggish the bios  must detect the  RAM... try downloading and installing the windows from the windows website
  • meet242
    meet242 Member Posts: 14

    Tinkerer
    Acer lacks proper quality control they don't even listento  the coustomers  after buying their products. 

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