Acer E5-576G-88WD backlit keyboard.

YHYnBMXk
YHYnBMXk Member Posts: 4 New User
edited March 2023 in 2017 Archives
Hello.
I just bought an Acer E5-576G-88WD.It's code is  NX.GSBEX.006 and on the Acer datasheet it said that it has a backlit keyboard.
Here's the link to the datasheet: https://www.acer.com/datasheets/2017/4876/E5-576G/NX.GSBEX.006.html
However mine does not have a backlit keyboard which for me is a show stopper because i was planning on using this laptop as a DJ at nightclubs.
Should it have a backlit keyboard or what is going on?

Best Answer

Answers

  • JackE
    JackE ACE Posts: 44,889 Trailblazer
    Backlit KB is an option. Who was the vendor? Jack E/NJ  

    Jack E/NJ

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    I can't see any reference of your laptop having a keyboard backlight. As JackE said some varaints of e5-576g have it and some not.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • brummyfan2
    brummyfan2 ACE Posts: 28,468 Trailblazer
    Answer ✓
    Hi,
    You need to contact the retailer to get a replacement or a refund as it's a recent purchase, it shouldn't be a problem.

    Acer Predator PT516-51s Performance Results - UserBenchmark

  • YHYnBMXk
    YHYnBMXk Member Posts: 4 New User
    brummyfan2 said:
    Hi,
    You need to contact the retailer to get a replacement or a refund as it's a recent purchase, it shouldn't be a problem.
    I probably will.Can you recommend a different Acer model at roughly the same price point that has a backlit keyboard?An i7 cpu isn't required.An i5 will do just fine.
  • brummyfan2
    brummyfan2 ACE Posts: 28,468 Trailblazer
    edited December 2017
    It's very difficult for me to suggest any laptop with a keyboard backlight as they use random Motherboards and I doubt even the retailers will be able to confirm that a particular laptop with that feature as they come in sealed box, I would suggest you to visit any local store and have a chat with them or give the local Acer Customer support centre in your country, sorry for not being very helpful.
    http://www.acer.com/worldwide/support/

    Acer Predator PT516-51s Performance Results - UserBenchmark

  • YHYnBMXk
    YHYnBMXk Member Posts: 4 New User
    JackE said:
    Backlit KB is an option. Who was the vendor? Jack E/NJ  
    Hello.The vendor is evoMag in Romania.Is it really an option?Because the datasheet that I`ve linked you to does not say that anywhere...
  • YHYnBMXk
    YHYnBMXk Member Posts: 4 New User
    brummyfan2 said:
    It's very difficult for me to suggest any laptop with a keyboard backlight as they use random Motherboards and I doubt even the retailers will be able to confirm that a particular laptop with that feature as they come in sealed box, I would suggest you to visit any local store and have a chat with them or give the local Acer Customer support centre in your country, sorry for not being very helpful.
    To say the very least you saying "they use random mobos and i doubt even the retailers will be able to confirm.." is worrying.How exactly can this happen to a respected brand such as Acer?It`s a bit sad really.Well,thank you for your help nevertheless.I will talk to the Acer Customer Support centre.

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