Acer website logs me off when trying to register product

Beast29
Beast29 Member Posts: 1 New User
edited March 2023 in 2017 Archives
I am trying to register my new laptop but acer website keeps logging me off.

Comments

  • nmdewitt
    nmdewitt Member Posts: 1 New User
    I am Having the same issue, it just keep taking me back to the sign in screen!! 
  • harshams
    harshams Member Posts: 1 New User
    I'm having the same issue , its so annoying. Please acer do something about it 
  • skagneti
    skagneti Member Posts: 1 New User
    Same problem as of 12/10 and I have to register to receive my software for my vr headset.  Terrible first customer experience for a first time customer.
  • Dogcow
    Dogcow Member Posts: 1 New User
    Came here and registered to say the same thing: can’t register a new Acer laptop because login does not to work and always redirects to main page. Therefor can’t get to profile page. Fix please.
  • roxxellana
    roxxellana Member Posts: 1 New User
    Hi, I'm trying to register my laptop and it keeps returning to the sign-on screen. Tried a few times and wasted my time. Does anyone know if they're going to fix this? Gives a bad impression, and I've bought Acer for the first time too.
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru

    Hi all,


    I am sorry to hear that you’re experiencing this inconvenience; I have done some testing myself and could not replicate the issue. I have created an account and also registered a product with no errors, please see following screenshots:



    Can you all post some screenshots of the error so i can follow up to the correct department?


    Thanks,

    Acer-Manny

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    edited December 2017

    Hello everyone,

     

    Please confirm if the problem continues to occur?

     

    To my understanding it’s been solved and I been unable to replicate it on my end.

     

    I await for comments,

     

    Best regards, 
    Acer-Manny