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    • Acer website logs me off when trying to register product

    Member Posts: 1 New User
    edited March 2023 in 2017 Archives
    I am trying to register my new laptop but acer website keeps logging me off.

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    • Member Posts: 1 New User
      I am Having the same issue, it just keep taking me back to the sign in screen!! 
    • Member Posts: 1 New User
      I'm having the same issue , its so annoying. Please acer do something about it 
    • Member Posts: 1 New User
      Same problem as of 12/10 and I have to register to receive my software for my vr headset.  Terrible first customer experience for a first time customer.
    • Member Posts: 1 New User
      Came here and registered to say the same thing: can’t register a new Acer laptop because login does not to work and always redirects to main page. Therefor can’t get to profile page. Fix please.
    • Member Posts: 1 New User
      Hi, I'm trying to register my laptop and it keeps returning to the sign-on screen. Tried a few times and wasted my time. Does anyone know if they're going to fix this? Gives a bad impression, and I've bought Acer for the first time too.
    • Newbie Posts: 4,453 Guru

      Hi all,


      I am sorry to hear that you’re experiencing this inconvenience; I have done some testing myself and could not replicate the issue. I have created an account and also registered a product with no errors, please see following screenshots:



      Can you all post some screenshots of the error so i can follow up to the correct department?


      Thanks,

      Acer-Manny

    • Newbie Posts: 4,453 Guru
      edited December 2017

      Hello everyone,

       

      Please confirm if the problem continues to occur?

       

      To my understanding it’s been solved and I been unable to replicate it on my end.

       

      I await for comments,

       

      Best regards, 
      Acer-Manny

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