my crystal eye webcam has disappeared

oakley
oakley Member Posts: 1 New User

My crystal eye webcam has totally vanished on my 1410 aspire netbook. It just isn't in my computer anymore and no amount of restoring or updating has so far helped to find it!

 

Any ideas as to a solution would be most gratefully received.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If the device is not available in Device Manager, it is possible that there is a hardware issue.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • mdavid9412
    mdavid9412 Member Posts: 4 New User

    Why do so many people report that their webcam has disapeared?  Evidently this is a commonn problem.   What is making them disappear?

  • jenhopetoo
    jenhopetoo Member Posts: 1 New User

    Here's the thing I can't even find the drivers for it.. I went to upgrade it, and POOF, GONE!!! My partner is 3000 miles away and I can't seem to figure this ***** out!!

     

    [edited to comply with guidelines]

  • alicepattinson
    alicepattinson Member Posts: 160 Troubleshooter

    What do u mwan u can't find the drivers? on your files? Try to search on google and download the files.

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon
    Better yet, download the files on the Acer website by entering either your model information or serial number. I've seen this issue before. Don't look for the download under drivers, look for Acer Crystal Eye under software/applications.
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