Acer Aspire ES1-521-899K laptop Hardware Reserved RAM 4.5 GB !

Wasay
Wasay Member Posts: 7 New User
edited March 2023 in 2017 Archives
Hi ,  
I have Acer Aspire ES1-521-899K laptop running on Windows 10 Pro(64 Bit) with 8GB RAM but only 3.46 GB of RAM is usable and 4.5GB of RAM is Hardware reserved .
Please help me out .

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    Did this happen after you added more RAM?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    Did this happen after you added more RAM?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    What happened did you fix it?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Wasay
    Wasay Member Posts: 7 New User
    ven98 said:
    What happened did you fix it?
    No !
    Awaiting for your reply. 
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    When did this happen? Did it happen suddenly out of the blue or it happened after you added more RAM?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Wasay
    Wasay Member Posts: 7 New User
    ven98 said:
    When did this happen? Did it happen suddenly out of the blue or it happened after you added more RAM?
    After adding RAM I guess . Like firstly windows 7 was installed but I thought the problem was with windows 7 but even after I upgraded it to Windows 10 the problem still exists .
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Most likely the new RAM isn't compatible with the already installed one. You can disassemble the laptop and try swapping the places of the RAM modules.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Wasay
    Wasay Member Posts: 7 New User
    ven98 said:
    Most likely the new RAM isn't compatible with the already installed one. You can disassemble the laptop and try swapping the places of the RAM modules.
    Sorry but that did not help!!
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Updating the BIOS might help. Download latest BIOS from here. Before executing the installation make sure battery is fully charged and laptop connected to charger. The system may restart several times during the installation, so don't turn it off.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Wasay
    Wasay Member Posts: 7 New User
    ven98 said:
    Updating the BIOS might help. Download latest BIOS from here . Before executing the installation make sure battery is fully charged and laptop connected to charger. The system may restart several times during the installation, so don't turn it off.
    When I tried installing the "Improve System Performance" one after that getting installed I ended up with "NO BOOTABLE DEVICE" error screen !
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Can you try reconnecting the drive to see if that will help? Also is the storage drive recognised in BIOS?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Wasay
    Wasay Member Posts: 7 New User
    ven98 said:
    Can you try reconnecting the drive to see if that will help? Also is the storage drive recognised in BIOS?
    That problem of "NO BOOTABLE DEVICE" was solved when I turned boot mode from UEFI to Legacy . But I guess UEFI is meant for Windows 8 and above . I am confused !!
  • Wasay
    Wasay Member Posts: 7 New User
    And when I tried to install other BIOS drivers I ended up with "BIOS version compare error!" screen.
    And my problem of hardware reserved RAM is not solved yet!!
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    That RAM module you have installed isn't compatible. If the BIOS you are trying to install is earlier version than the one you have, it won't let you update.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!