Aspire E5-575G - Problems with Sound

jacksquinones
jacksquinones Member Posts: 2 New User
edited March 2023 in 2017 Archives

Hi everyone!

The sound from my laptop sounds pretty low and muffled even at max volume. However, when the screen sleeps or when in battery saver mode, there's a big increase in sound and clarity (but no change in the volume number). For example, if the volume is 100, it plays at a certain volume. Once the screen sleeps or battery saver mode is entered, the volume remains at 100 but the sound is louder and clearer. I want my laptop to always have that louder sound.

Also, Acer TrueHarmony does not stay enabled. I have to re-enable it almost every time I turn on my laptop.

According to Windows, my laptop is up-to-date with upgrades. I have never updated anything through the Acer website. My laptop was manufactured 06/25/2017. It has been this way since I received it last month.

Any suggestions or tips? Thanks!

Answers