Pc beeps twice boots to black and blue enter HDD password screen. How do I fix it? Acer aspire x347

Roysteeves
Roysteeves Member Posts: 5 New User
edited March 2023 in 2017 Archives
Pc beeps twice boots to black and blue enter HDD password screen.  How do I fix it? Acer aspire x3475

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    if you press Del key at boot are you able to enter BIOS?
    I'm not an Acer employee.
  • Roysteeves
    Roysteeves Member Posts: 5 New User
    No it just beeps at me 
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    try to open your PC case and disconnect the HDD, then try to enter BIOS.
    I'm not an Acer employee.
  • Roysteeves
    Roysteeves Member Posts: 5 New User
    I'm in the bios
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Ok, so the HDD can be the problem.
    Power off and connect the HDD and try again to boot to BIOS.
    If it asks again about a HDD password, someone set it or there is some other issues.
    I'm not an Acer employee.
  • Roysteeves
    Roysteeves Member Posts: 5 New User
    I think it may be toast.  Will acer send or let me download another copy of the OS? 
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    If it was windows 7 yoi need to buy the recovery media from Acer, if it was windows 8 or windows 10 you can download it from Microsoft servers.
    I'm not an Acer employee.
  • Roysteeves
    Roysteeves Member Posts: 5 New User
    Can I install it on a new hd?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Sure but not quite sure if windows 10 upgrade is still free.
    I'm not an Acer employee.