Does anyone have this problem?

Atadele
Atadele Member Posts: 4 New User
edited March 2023 in 2017 Archives
I recently got the Acer Predator Helios 300 from Amazon and it has been a great laptop to use. I started gaming and overall turning the brightness up when I used it and I noticed this. I am told this is called back light bleeding. Is this acceptable? When I play games at high brightness it is noticeable in dark settings in game.

Best Answer

  • brummyfan2
    brummyfan2 ACE Posts: 28,478 Trailblazer
    Answer ✓
    Atadele said:
    One question: if I turn the brightness up high in a dark room is that when is is most noticeable? Is the bleeding just a common feature of all IPS screens
    Hi,
    Not all IPS screens have backlight bleeding, if you post the make of your screen, I can compare that with some good replacement screens, go to Device manager, highlight your Generic pnp monitor, right click and select Properties, go to Details tab, select HW IDS with dropdown arrow, and let us know the Value.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    It will be noticable in comoletely black areas, but if it is noticable in more grey-ish colours then it is not normal and you should request a replacement from your retailer.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Hi,
    It looks bad, does it make it difficult for your normal usage of the laptop?  There's a slight backlight bleeding in IPS screens but this is not acceptable, if you want, return it for a replacement.
  • Atadele
    Atadele Member Posts: 4 New User
    I took two pictures with the brightness on high one with light and one without. In normal use the bleed is not noticeable, but like I said when I try to play a game that is dark or otherwise I can see it especially on the center top of the screen in two places whenever the background is black.
  • Atadele
    Atadele Member Posts: 4 New User
    One question: if I turn the brightness up high in a dark room is that when is is most noticeable? Is the bleeding just a common feature of all IPS screens
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    edited November 2017
    It is common for IPS displays, but your one looks a bit much. Even little, you will see it when the pixels are off(completely black), but if it is noticable in brighter black then it isn't normal and you will have to ask for a replacement. At the end, a little or a lot bleeding, depends on you whether to replace it or not. The chance that the replacement will look better is very high.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • brummyfan2
    brummyfan2 ACE Posts: 28,478 Trailblazer
    Answer ✓
    Atadele said:
    One question: if I turn the brightness up high in a dark room is that when is is most noticeable? Is the bleeding just a common feature of all IPS screens
    Hi,
    Not all IPS screens have backlight bleeding, if you post the make of your screen, I can compare that with some good replacement screens, go to Device manager, highlight your Generic pnp monitor, right click and select Properties, go to Details tab, select HW IDS with dropdown arrow, and let us know the Value.

  • Atadele
    Atadele Member Posts: 4 New User
    The forum will not allow me to post images,but i think that my phone camera might have over exaggerated how the screen really looked. Is there any way I can show you more images by posting them.
  • Atadele said:
    The forum will not allow me to post images,but i think that my phone camera might have over exaggerated how the screen really looked. Is there any way I can show you more images by posting them.
    Hi,
    You can upload images to online sites and copy the link and post it here, use the site you prefer.
    https://imgbb.com/
    https://imgur.com/upload