Acer Aspire E5-571-53HX won't start properly

Onixzepher
Onixzepher Member Posts: 1 New User
edited March 2023 in 2015 Archives

I was using my laptop and had the usual blue screen pop up to staten that the computer ran into am error and needed to update. Upon restarting the computer it stopped at the acer start up screen but it was disoriented and the picture was skipping. After I turned my laptop off again it only boots the fan up for a few seconds then beeps like it would when shutting g down normally. Sometimes after it shuts itself off it turns back on again but it never shows anything on the screen. I've only had the laptop for just over a week and recently installed windows 10. Is there anything that can be done? 

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Onixzepher,

     

    If you can't get into the advanced options to possibly refresh/reset the system to repair itself, you can attempt to restore it to factory defaults using the ALT-F10 method.

  • satyank_2020
    satyank_2020 Member Posts: 1 New User
    Hi, 
    My Acer Aspire E5-571-33E3 laptop is not starting. The blue power led lights up and you can hear it running but it just has a dark very dimly flashing screen. When this problem first started it only did it occasionaly and would eventually start on its own after a long period of time. now it will not start at all. I have tried removing battery and unplugging and holding the power button first time for 30 secounds then a minute and then 2 minutes this did not work. I also connected an external monitor to it and the external monitor had the same dark very dimly flashing screen. What should I try now? Any help will be greatly appreciated.  Many thanks
  • brummyfan2
    brummyfan2 ACE Posts: 28,470 Trailblazer
    edited November 2017
    satyank_2020 said:
    Hi, 
    My Acer Aspire E5-571-33E3 laptop is not starting. The blue power led lights up and you can hear it running but it just has a dark very dimly flashing screen. When this problem first started it only did it occasionaly and would eventually start on its own after a long period of time. now it will not start at all. I have tried removing battery and unplugging and holding the power button first time for 30 secounds then a minute and then 2 minutes this did not work. I also connected an external monitor to it and the external monitor had the same dark very dimly flashing screen. What should I try now? Any help will be greatly appreciated.  Many thanks

    Hi,
    You may have to send it for a service or get it done by a local repair shop.

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