laptop won't boot up

xtopherj
xtopherj Member Posts: 1 New User

My laptop won't boot up.  Anybody got any help?

Answers

  • Yasyas786
    Yasyas786 Member Posts: 51

    Tinkerer

    hi

     

    to help youin better way what i could suggest you is could you post answer for few questions

     

    is that windows8 or windows7

    what is the error message

    what is the last software or hardware changes done with your computer?.

  • peebee
    peebee Member Posts: 1 New User

    My father-in-law's 4 month old acer aspire 5733Z w/ Windows 7 won't boot up either.  Purchaced the system and recovery disks and wood not work with them either.  Called support and was told we had to purchase the $99.99 technical support package to help us fix it.  We are getting a dark blue screen after the acer startup page.

  • Yasyas786
    Yasyas786 Member Posts: 51

    Tinkerer

    hi

     

    Pee Bee sure it should not be charged for inwarranty product as it is in warranty i would request you to call them back and inform it is in warranty not OOW if any damage to the computer the standard manufacturer would not apply so you need to make payment for repair.

     

    sure this would help you

     

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