Acer C720 wont charge or boot, no LEDs light

rballou
rballou Member Posts: 4 New User
edited March 2023 in 2017 Archives

Dear All

 

I have a C720-2848.

 

It worked fine until recently and is now OOW.

With known good ac adapters, it will not charge and no LEDs light up.

 

It will not boot on battery or ac

 

No LEDs ever light up.

 

Have tried hold pwr button for 30s (does not help)

 

Have tried pwr+refresh (does not help).

 

Any other suggestions?

 

I know I can send it in for evalution and repair for about $120 but I am hoping to get it fixed myself.

 

Thank you,

 

R

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    I'm not positive, but I'd look into the possibility that there's a cable disconnected between the power jack and the mainboard. If power doesn't get through it can't charge the battery and can't run on the AC adapter.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • rballou
    rballou Member Posts: 4 New User
    I have taken it apart and reseated the battery. It now shows a orange LED while charging but still wont boot.

    Anything to try next?

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