Hard fault ("Blue Screen") E5-575G-53S6

IdeoG
IdeoG Member Posts: 8 New User
edited March 2023 in 2017 Archives

Hello community,
I had bought my ACER Aspire E5-575G-53S6 3 weeks ago. I have used the laptop for my programming purposes, such as using Unity3D, Android Studio, Inellij IDEA, and so on. Since my bought, i have experienced 6 hard fault on my laptop with Windows 10 operation system for 3 weeks. It's awful. All that time, blue screen occured and wipe all unsaved data without any warning, just blue screen with code 0x00001d8. Also, i checked event journal and it said occured kernel power error. I have no idea what to do.
Is it case of garantee replacement?

Any suggestions?


Specs:

 - Intel Core i7 7200U up to 3.1GHz
 - 8GB DDR4 Memory

 - 2 GB GDDR5 memory, Nvidia GTX 940MX 

 - 1 Tb HDD

Answers