I recently bought a FireCuda 2TB HDD drive because I was wanting to upgrade my storage. Once I check the compartment and realized I didn't have key parts via YouTube, I contacted Acer and received my HDD kit today. Right now I'm trying to unscrew the back to insert the SATA cable but there's this stubborn screw that just won't come out. It's not stripped, or at least according to me being able to screw a bit out and screw it in with the same screwdriver it isn't. I just turn & turn & turn & turn but it won't come out, it'll stay in the same position. Not sure what to do here, help would be appreciated.
[edited to comply with guidelines]