Amazon and Acer Predator 300

agonza80
agonza80 Member Posts: 2 New User
edited March 2023 in 2017 Archives
Was looking to buy the Helios 300, but I am concerned that the Caddy and Connector Cable won’t come included. Has this been resolved? Are shipments still coming without it?

I am concerned that Amazon won’t accept my return if it doesn’t since it is not “dead on arrival” or malfunctioning..

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    If it doesn't come with a hard drive already installed, then I am 99% sure it will be without the caddy and the connector cable.

    I am not sure whether amazon will accept your return once you got it and it is functioning properly.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    If it doesn't come with a hard drive already installed, then I am 99% sure it will be without the caddy and the connector cable.

    I am not sure whether amazon will accept your return once you got it and it is functioning properly.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • agonza80
    agonza80 Member Posts: 2 New User
    Thanks. Some folks in the reviews are saying the caddy is currently back ordered as well. Wish I can just order the kit so it can both be here at the same time.
  • xfloggingkylex
    xfloggingkylex Member Posts: 2 New User

    I bought this about a month and a half ago with a firecuda drive and it came with everything I needed already in place.  Just had to take the caddy out of the laptop, put the hard drive into it and put it all back in.  Very easy, about 5 minutes of install before first boot.

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