It Show BCM20702A0 all time .

sarawoot
sarawoot Member Posts: 2 New User
edited March 2023 in 2017 Archives

i install win 10

it Showall time 

I try to reinstall or update .but can't work 

how can I Do ? Now Download Driver form ACER WEB but it Can't Work. and Show BCM20702A0 .....

 

 

BCM20702A0.JPG

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    laptop model?

    I'm not an Acer employee.
  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi 

     

    In addition to the make and model of your laptop, can you please, take a screenshot in Device manager and include the Network Adapters.  Like mine.

     

    image

     

    It is possible that there is a mis-identification with the device and the wrong drivers are being applied.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    If you click on the BCM20702A0 entry in device manager it should show which driver it is trying to load and what the driver error is. I believe that is a BlueTooth device.

  • sarawoot
    sarawoot Member Posts: 2 New User

    ACER
    Aspire S3-951
    model S3-951
    pastlist : LX.RSF02.001

    SNID: ***************

     

    [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]