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I bought a new Acer laptop 2 months ago. When I went to use it last night, the screen was completely black and I could not access anything. The battery was fully charged and was plugged in. The battery light and wifi light were on. I tried holding down the power button but nothing happened. I can't turn it on. So disappointed as I have had Acers in the past but....this is very disappointing. The wifi light (the light beside the battery light) is on. I'm not sure if it's still under any type of warranty or what. Suggestions please! thanks
FAQ & Answers
try a battery reset:
https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
Thanks IronFly for responding.
I will give that a try.
Weirdest thing tho', my computer's power light finally went off, so I plugged it in, hit the power button, and soon it turned on. I am running my computer and will try the battery reset next time this issue comes up.