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I had upgraded from Windows 8.1 to Windows 10 on my previous PC. Unfortunately, I had to send in my PC to Acer to get fixed. They could not outsource the part for the PC so they sent me a brand new PC or equal or lesser value to me in return. The new PC did not come with Windows 10, and by the time I had gotten the new PC it was already past the free upgrade period. I was hoping to get Windows 10 back because of the inconvenience.