aspire TC-220 desktop, problems with cd player

steffovic
steffovic Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello. My cd player has been acting up lately and now it doesn't work at all. I have a cd stuck in there, when I try to eject the cd it won't come out and the computer won't even recognice the cd player. I tried to uninstall cd drive in the device manager but when I go to device manager the cd drive isn't even listed there. Any advice?  

Answers

  • Odd-Niki
    Odd-Niki Member Posts: 1 New User

    Re:  Aspire TC-220 desktop, CD player 'eats' CD's.  I purchased this product on April 4th 2017 and had to take time to set all my items on the desktop up.  The last thing I was doing was hooking up my webcam and I put the CD in the 'tray', but it did not recognize a cd there!.  When I tryed to eject the CD, it was not returned to me.  As I was leaving for surgery and would be gone for almost 2 months I did not want to mail the item back to Acer as I would not be home to pick it up.  I got out local IT person for our hospital to remove the CD and he said I was good to go now.

    Well, when I got home I tried a CD again and it is not recognized again..  I see by the previous comment that this seems to be common with this desktop.

    Is the next step to go to the store I purchased this item from, or is there a special service depot I need to mail this item to for repairs?