XG270HU Small white light in the bottom left corner?

SailorJerrys
SailorJerrys Member Posts: 2 New User
edited March 2023 in 2016 Archives

So I just recieved this monitor the other day from NCIX during the black friday sales, glad that I got it, it's a fantastic monitor so far. The only problem, (it's albeit a small one, but it is a little distracting when I really notice it), is that there is this little white light in the bottom left corner whenever there is any color at all behind it. The brighter or more vibrant the color, the brighter the light gets.

 

It's really not that distracting, and neither is it a huge issue, but I feel like I ought to get a replacement from NCIX and hope for a better one rather than just live with it. Especially if I have the option for a replacement, you know? (Hopefully the guys at NCIX are nice and will send a replacement while the second is in transit, I've heard of them doing it before.)

 

Here is a imgur album of images I took with my phone, in some of them it's fairly hard to see what I mean, but you'll have a decent idea of whats wrong with it. (Also appears to be some dead pixels in there too.)

 

http://imgur.com/a/tUWiV

 

Tomorrow I'll fill out the RMA info on the NCIX site and send it off probably/hopefully tomorrow or the day after tomorrow. Then I'll be down a monitor again for probably a week. D:

 

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    This does seem to be a defect in the panel itself. It's very noticeable on the blue screen. I would suggest contacting NCIX to see if they can offer a swap for the monitor. Hope this works out for you!

  • mitax212
    mitax212 Member Posts: 1 New User

    Hi there, maybe i have the same issue with my monitor and dont know what  to do, i got a white line that grow in time on the bottom right corner and 2 months ago it was a lillte spot, and now it is about 12 santimeters long. Its hard to egnore it, my warranty is almost done 1 month till end and its really annoying this defect show just now. Interesting thing is when i shut down my PC and the displey turn black i spotted a green bright dots on the bottom, where was the white line, but after 2 weeks  i don,t see this green dots.
    19876049_1743579755659678_1259262940_o.jpg

  • SailorJerrys
    SailorJerrys Member Posts: 2 New User

    Hey there bud, if you still have an option to get it replaced, I'd suggest doing that, if not, try to get ahold of Acer support, they may be able to fix it, but I can't be entirely too sure.

     

    I honestly just sent mine in and got it replaced with another, but it would seem as though yours is more of a light bleed, mine I think was a pressure mark. Either way, no problems as of yet with this second one.

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