Acer V5 571 keyboard issues

JenHow
JenHow Member Posts: 3 New User
edited March 2023 in 2017 Archives

hi, i am typing on the popup keyboard, excuse no sentence capitals as i cant be bothered to keep switching.

 

my keyboard and mousepad stopped working, all at once.

i have uninstalled and reinstalled the hid keyboard drivers, but note device manager is saying "Currently, this hardware device is not connected to the computer. (Code 45)"

 

it's the permanent keyboard, not one i can disconnect like a usb! so i'm confused.

 

any ideas?

thanks

jenny

Answers