Aspire v5-552p-x617 - Turn-off problem
antonio277
Member Posts: 2 New User
Hello,
I have a vAspire 5-552p-x617 laptop and the machine shots down while being used.
The way it happens: a fan like sound of something spinning starts. I am not sure whether it is the fan or the hard drive thou. This spinning last for about 30 seconds and then the machine shots down, just like that. Other times, the spinning repeats itsself few times and then the shot down. This happens most of the times. Other times, (rarely) the spinning goes on but the machine stays on and I can continue my work.
Another instance is a blue screen suddenly appperars with a error code as follows: IRQL_NOT_LESS_OR_EQUAL. This happen seldomly.
Is anybody aware of what is the issue?
Thank you very much.
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Answers
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Hi,
Is it overheating? Try installing HWmonitor or similar program to monitor the temps, and post the results here, if you can, you can try cleaning the fan and do a repaste of the CPU.
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Thank you very much for your imputCPUID HWMonitor Report
-------------------------------------------------------------------------Binaries
-------------------------------------------------------------------------HWMonitor version 1.3.1.0Monitoring
-------------------------------------------------------------------------Mainboard Model Dazzle_RL (0x00000367 - 0x03CC2BB8)LPCIO
-------------------------------------------------------------------------Hardware Monitors
-------------------------------------------------------------------------Hardware monitor Battery
Voltage 0 4.92 Volts [0x133C] (Current Voltage)
Capacity 0 53400 mWh [0xD098] (Designed Capacity)
Capacity 1 50415 mWh [0xC4EF] (Full Charge Capacity)
Capacity 2 n.a. [0x0] (Current Capacity)
Level 0 6 pc [0x5E] (Wear Level)
Level 1 n.a. [0x0] (Charge Level)Hardware monitor AMD ADL
Voltage 0 0.91 Volts [0x390] (GPU)
Temperature 0 58 degC (136 degF) [0x3A] (GPU)
Clock Speed 0 252.64 MHz [0xFC] (Graphics)
Clock Speed 1 800.00 MHz [0xFC] (Memory)
Processors
-------------------------------------------------------------------------Number of processors 1
Number of threads 4APICs
-------------------------------------------------------------------------Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 1
-- Core 2
-- Thread 0 2
-- Core 3
-- Thread 0 3Timers
-------------------------------------------------------------------------ACPI timer 3.580 MHz
Perf timer 2.437 MHz
Sys timer 1.000 KHz
Processors Information
-------------------------------------------------------------------------Processor 1 ID = 0
Number of cores 4 (max 4)
Number of threads 4 (max 4)
Name AMD A8/A10
Codename Richland
Specification AMD A10-5757M APU with Radeon(tm) HD Graphics
Package Socket FP2 (827)
CPUID F.3.1
Extended CPUID 15.13
Core Stepping RL-A1
Technology 32 nm
TDP Limit 35.1 Watts
Core Speed 3193.5 MHz
Multiplier x Bus Speed 32.0 x 99.8 MHz
Stock frequency 2500 MHz
Instructions sets MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, x86-64, AMD-V, AES, AVX, XOP, FMA3, FMA4
L1 Data cache 4 x 16 KBytes, 4-way set associative, 64-byte line size
L1 Instruction cache 2 x 64 KBytes, 2-way set associative, 64-byte line size
L2 cache 2 x 2048 KBytes, 16-way set associative, 64-byte line size
Max CPUID level 0000000Dh
Max CPUID ext. level 8000001Eh
Cache descriptor Level 1, D, 16 KB, 1 thread(s)
Cache descriptor Level 1, I, 64 KB, 2 thread(s)
Cache descriptor Level 2, U, 2 MB, 2 thread(s)
FID/VID Control yes
Min FID 7.0x
# of P-States 7
P-State FID 0x13 - VID 0x28 - IDD 8 (17.50x - 1.300 V)
P-State FID 0x10 - VID 0x32 - IDD 12 (16.00x - 1.237 V)
P-State FID 0xC - VID 0x40 - IDD 10 (14.00x - 1.150 V)
P-State FID 0x9 - VID 0x50 - IDD 6 (12.50x - 1.050 V)
P-State FID 0x5 - VID 0x56 - IDD 5 (10.50x - 1.012 V)
P-State FID 0x2 - VID 0x62 - IDD 4 (9.00x - 0.937 V)
P-State FID 0x10C - VID 0x66 - IDD 3 (7.00x - 0.912 V)
Base TDP 0 Watts
Boosted P-States 3
Max non-turbo ratio 25.00x
Max turbo ratio 35.00x
Temperature 0 129 degC (264 degF) (Package)
Voltage 0 1.27 Volts (Cores)
Voltage 1 1.06 Volts (Uncore)
Clock Speed 0 3193.53 MHz (Core #0)
Clock Speed 1 3193.53 MHz (Core #1)
Clock Speed 2 3193.53 MHz (Core #2)
Clock Speed 3 3193.53 MHz (Core #3)
Thread dumps
-------------------------------------------------------------------------CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0Storage
-------------------------------------------------------------------------Drive 0
Device Path \\?\scsi#disk&ven_wdc&prod_wd7500lpcx-22hws#4&c28d48a&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Type Fixed
Bus Type 11
Name WDC WD7500LPCX-22HWST0
Capacity 698.6 GB
SMART Support Yes
Volume c:\, 682.5 GBytes (78.1 percent available)USB Devices
-------------------------------------------------------------------------USB Device USB Input Device, class=0x00, subclass=0x00, vendor=0x0461, product=0x4E1E
USB Device Bluetooth USB Module, class=0xE0, subclass=0x01, vendor=0x04CA, product=0x3006
USB Device USB Input Device, class=0x00, subclass=0x00, vendor=0x04F3, product=0x0085
USB Device USB Composite Device, class=0xEF, subclass=0x02, vendor=0x064E, product=0xE330Graphic APIs
-------------------------------------------------------------------------API ATI I/O
API ADL SDKDisplay Adapters
-------------------------------------------------------------------------Display adapter 0
Name AMD Radeon HD 8650G
Board Manufacturer 0x1025 (0x080E)
Memory size 512 MB
PCI device bus 0 (0x0), device 1 (0x1), function 0 (0x0)
Vendor ID 0x1002 (0x1025)
Model ID 0x990B (0x080E)
Performance Level 0
Core clock 252.6 MHz
Memory clock 800.0 MHz
Performance Level 1
Core clock 720.0 MHz
Memory clock 800.0 MHz
Monitor 0
Model ()
ID AUO31EC
Serial
Manufacturing Date Week 0, Year 2012
Size 15.3 inches
Max Resolution 1366 x 768 @ 60 Hz
Horizontal Freq. Range 0-0 kHz
Vertical Freq. Range 0-0 Hz
Max Pixel Clock 0 MHz
Gamma Factor 2.20 -
Hi,
Sorry, I don't need the full report, please run the program and post the snip of the Core Temps only(like in my snip, thanks.
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