v3-112p won't power on

darren77
darren77 Member Posts: 6 New User
edited March 2023 in 2017 Archives

I have a V3-112P netbook when Iturn on the blue  power light comes on but nothing happens I have tried the battery reset, with and without the adapter plugged in the charge light comes on but still no change. Could anyone please help I am at a loss.

Answers

  • JackE
    JackE ACE Posts: 45,199 Trailblazer

    Try pressing ***AND HOLDING*** the power button for 5-10 seconds till all LEDs are out. Then press the power button once to re-start the machine. Report back with results. Jack E/NJ 

    Jack E/NJ

  • darren77
    darren77 Member Posts: 6 New User

    the blue power light is nothing else happens.one thing i have noticed is there is one beep when adapter is plug in and out

  • JackE
    JackE ACE Posts: 45,199 Trailblazer

    >>>one thing i have noticed is there is one beep when adapter is plug in and out>>>

     

    The beeps are normal for plugging the power adapter in or out.

     

    When you pressed and held the power button down, did all the LEDs turn off including the power button LED? And then when you pressed the power button once to turn the machine back on, are any other LED icons lit besides the power button LED? If they are lit, what color are they? Jack E/NJ

    Jack E/NJ

  • darren77
    darren77 Member Posts: 6 New User

    no other lights unless the charger is plugged then the charging light comes on orange.

     

  • JackE
    JackE ACE Posts: 45,199 Trailblazer

    Is it still running the factory-installed Windows version? What is the version? Jack E/NJ

    Jack E/NJ

  • darren77
    darren77 Member Posts: 6 New User

    i am not sure it as a sticker that say windows 10 but not sure it is my nephews machine

  • JackE
    JackE ACE Posts: 45,199 Trailblazer

    Please find out if the machine is still under warranty. The next step I'm gonna recommend might affect this. Jack E/NJ

    Jack E/NJ

  • darren77
    darren77 Member Posts: 6 New User

    There is no warranty it ran out

  • JackE
    JackE ACE Posts: 45,199 Trailblazer

    You said earlier>>>>>>one thing i have noticed is there is one beep when adapter is plug in and out>>>>>>

     

    Is the beep still happening now when the charger is unplugged and plugged in? Jack E/NJ 

    Jack E/NJ

  • darren77
    darren77 Member Posts: 6 New User

    Yes it does once when it is plugged in and once when unplug the battery is now fully charged and both lights are blue. but the machine is not powering up

     

    by the way thank you for taking time out to help me

    regards

    darren

  • JackE
    JackE ACE Posts: 45,199 Trailblazer

    >>>Yes it does once when it is plugged in and once when unplug the battery is now fully charged and both lights are blue. but the machine is not powering up>>>

     

    This may surprise you. But you're machine is already powered on. obviously with no video. Three possibilities. (1) Stuck in hibernation or sleep mode. (2) Video ribbon cable conductor trace broken in hinge area (3) Video adapter has failed.

     

    To check #1, all power to the machine must be cut off. We've already tried this once, I suggest we try it again cuz it's the easiest thing to check first. Unplug the charger. Then press  ***AND HOLD*** the power button till all LEDs are out. This may take 5 or more seconds of HOLDING the power button down. All LEDs must be out or the machine is still getting power from the battery. If even one LED is still lit, STOP before trying anything else. If no LEDs are lit, then press the power button once to re-start to see what happens.

     

    Jack E/NJ 

    Jack E/NJ