Acer Quick Access & other utilities not working with Windows 10 Creators Update.
As subject says, Acer Quick Access and its included utilities (Coolboost, Dust Defender, Bluelight Shield, etc) do not respond/start up after installing the latest version of Windows 10 update (Windows Creators Update). I've tried uninstalling and reinstalling it (latest version available for my Nitro V15 593g) to no avail.
If anyone has a workaround -- since Windows Creators Update has improvements I'd like to have --- for getting the utility to work, I'd much appreciate it. Or could tell me how to submit feedback to Acer to actually update their utility to work with latest windows -_-
Answers
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Do you mean VN7-593G?
if so, that's pretty strange Quick Access doesn't work; i have older version installed and no issues at all.
your Quick Access version is 2.01.3010?
I'm not an Acer employee.0 -
When the Creators Update was installed I had the original version of Acer Quick Access installed (out of the box version). It would not open after the update and neither would any of the individual utilities. Uninstalling it and installing the latest version from Acer's repository resulted in the same non-response.
Are you sure you are running the Creators Update? That would be 1607.
Here is someone who is having the same issue as I am: http://community.acer.com/t5/Windows-10/ACER-QUICK-ACCESS-2-01-3007/m-p/461198
Also running Windows 10 1607 update and having the same problem -- he's linked a screenshot of the Event Viewer error that occurs when trying to launch Acer Quick Access.
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yep, 1607 but i don't own your model.
i would contact Acer support service and ask infos or highlight the issue.
the eventID1000 reported by the other user is too generic and i can't help about it.
I'm not an Acer employee.0 -
I have the same issue. How can I open Acer Quick Access?.0
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Me too. After repairs, Acer Quick Access is gone. How do I get it back?0
