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    • Acer Aspire Laptop won't boot up!! Help please!!!

    Member Posts: 6 New User
    edited March 2023 in 2017 Archives

    I can get to the erecovery screen but the circle just keeps spinning, even after 2 hours. Any help would be greatly appreciated. Getting back to factory settings would work.

     

    Thank You

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    Answers

    • ACE Posts: 18,413 Trailblazer

      so Alt+F10 keys just give you spinning circle?

      can you please post your laptop model?

      which windows OS version is installed or was installed prior to upgrades?

      I'm not an Acer employee.
    • Member Posts: 6 New User

      Thanks for responding. I'm definitely not too computer savvy! Model is Aspire 5263 Series ...P5WE6...Windows 7

    • ACE Posts: 18,413 Trailblazer

      ok but how do you reach/reached the erecovery screen?

      alt+f10

      from windows Acer recovery software

      erecovery disks

       

      I'm not an Acer employee.
    • Member Posts: 6 New User

      alt+f10...I have 4 copies on disks of acer laptop restore + 1 acer laptop backup files disk + 1 backup drivers and applications acer laptop appdrv 1...if that helps you

    • ACE Posts: 18,413 Trailblazer

      if you don't have any personal file to recover, boot from the restore disk and re-install windows from scratch.

      I'm not an Acer employee.
    • Member Posts: 6 New User

      Don't have anything really important on it. So I can accept starting from scratch. I've put the first acer restore in the comp. and it's not doing anything. Even tried putting the disk in and then turning it on...but nothing happens.

    • ACE Posts: 18,413 Trailblazer

      enter BIOS pressing F2 and under BOOT menu, enable F12 boot list key, then press F10 to save.

      at next boot press F12 and from the boot list choose your DVD/CD

      I'm not an Acer employee.
    • Member Posts: 6 New User

      I'm at the boot menu. I have 6 items listed

       

      1HDDO: WDC WD3200BPUT-22ZEST0

      2ADAPTI CDROM: HL-DT-STDVDRAM GT32N

      3USB FDD:

      4Network Boot:

      5USB HDD:

      6USB CDROM:

       

      Not sure what I should do to enable F12boot list key. Also in security,the password on boot is disabled. Is that how it should be?

      Again I apologize for being a basketcase. I really appreciate your help.

    • Member Posts: 7

      Tinkerer

      This is not exactly what IronFly meant. In another page of your BIOS there should be a choice to "enable F12 boot list". Enable it.

    • Member Posts: 6 New User

      Sorry I got it now. Took me to the ...launch startup repair (recommended) and start windows normally. I have the first restore disk in the slot

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