Why are there not any windows 10 drivers available for the FT200HQL monitors?

ppjc613222
ppjc613222 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi, I have been disappointed that since upgrading to windows 10 that the touch screen no longer works and wonder why the drivers have not been up dated for windows 10 where most manufacturer's are not behind on this. 

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    ppjc613222,

     

    Based on the age of that monitor I doubt that there will be Windows 10 drivers posted for it. Have you tried removing the monitor drivers that are installed and letting Windows install them to see if that fixes the issue?

  • Lou_B
    Lou_B Member Posts: 1 New User

    Thanks for the suggestion. Done it but W10 installs the Generic PnP driver...wonderful...I bought the FT200HQL as a second monitor mid-2014 & it's obsolete. The Generic PnP has issues with the touch capability that interferes with the mouse cursor after a day or two. The problem goes away if I shut the FT200 down...

     

    Dear ACER, it a monitor - not a cell phone! Update the drivers!

     

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