acer aspire E71-571 series webcam stopped working

husain
husain Member Posts: 3 New User
edited March 2023 in 2017 Archives

hello

webcam of my laptop has stopped working and also when i search for it in the device manager i find nothing like imaging driver and webcam in the device manager. i am worried about it to be solved. i hope your instant reply with would probably resolve the issue i am facing. i am hereby attaching a screenshot of what it writes upon the screen when i open camenra.

 

thanking yoScreenshot (41).png

Answers

  • manjisai
    manjisai Member Posts: 1 New User

    You must disable "Change TPM (TCM) State" in BIOS. (BIOS -> Security tab)
    First, add a supervisor password, so that function will be available.
    Save BIOS settings and restart the computer.
    That's how I managed to fix it.