Acer Switch Alpha 12 doesn't load 4TB HDD portable drive

etherb
etherb Member Posts: 1 New User
edited March 2023 in 2017 Archives

 

My Acer Switch 12 is able to detect my Seagate 4TB HDD when I plug it in, but whenever I try to open it (Local Disk D ), the window stops responding. How do I fix this?

 

I hear the HDD spinning, so I don't believe low power from the USB 3.0 is the issue here?

 

 

 

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Answers