acer switch black screen

dcclark16
dcclark16 Member Posts: 2 New User
edited March 2023 in 2015 Archives

I have an Acer Switch and the screen just went black.  I can still see the curser and it moves when I move it, but there is nothing else.  How can I get it to work again?

Best Answer

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator
    Answer ✓

    Hi dcclark,

     

    You can try holding the power button down for 5-10 seconds to get the machine to hard shut down. The other option would be to use the emergency battery button (it will require a paperclip, pushping, etc.. and hold it down for a few seconds). This should allow you to reboot normally. It sounds like Windows had a blip and just booted to the black screen.


    Cory

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator
    Answer ✓

    Hi dcclark,

     

    You can try holding the power button down for 5-10 seconds to get the machine to hard shut down. The other option would be to use the emergency battery button (it will require a paperclip, pushping, etc.. and hold it down for a few seconds). This should allow you to reboot normally. It sounds like Windows had a blip and just booted to the black screen.


    Cory

  • dcclark16
    dcclark16 Member Posts: 2 New User

    That worked great.  Thank you so much

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Great, thanks for sharing!

  • asniawalludin01
    asniawalludin01 Member Posts: 2 New User
    I am experiencing the same thing...can you tell me where should I insert the paperclip...???

    Thanks
  • tamwood
    tamwood Member Posts: 1 New User

    the Acer switch 12 does not have a pin hole.

     

Categories