acer switch black screen

dcclark16

I have an Acer Switch and the screen just went black.  I can still see the curser and it moves when I move it, but there is nothing else.  How can I get it to work again?

Cory-Acer

Hi dcclark,

 

You can try holding the power button down for 5-10 seconds to get the machine to hard shut down. The other option would be to use the emergency battery button (it will require a paperclip, pushping, etc.. and hold it down for a few seconds). This should allow you to reboot normally. It sounds like Windows had a blip and just booted to the black screen.

Cory

Cory-Acer

Hi dcclark,

 

You can try holding the power button down for 5-10 seconds to get the machine to hard shut down. The other option would be to use the emergency battery button (it will require a paperclip, pushping, etc.. and hold it down for a few seconds). This should allow you to reboot normally. It sounds like Windows had a blip and just booted to the black screen.

Cory

dcclark16

That worked great.  Thank you so much

Cory-Acer

Great, thanks for sharing!

asniawalludin01

I am experiencing the same thing...can you tell me where should I insert the paperclip...???

Thanks

tamwood

the Acer switch 12 does not have a pin hole.